Last Updated: February 16, 2026
Introduction
Unidos Social Innovation Center ("Unidos Projects," "we," "us," or "our") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or interact with our organization.
We are particularly mindful of the safety and dignity of refugees and displaced persons. We never publicly share real names, locations, or any identifying information that could put individuals at risk.
What Data We Collect
We practice data minimization, collecting only the information necessary to serve you effectively. We collect:
Information You Provide to Us
- Contact Form Data: When you contact us through our website forms, we collect your name, email address, subject of inquiry, and message content.
- Newsletter Subscriptions: If you opt in to receive our newsletter, we collect your email address and name (optional).
- Donation Information: When you make a donation, payment information is processed securely by third-party payment processors. We do not store your credit card or banking details.
Information Automatically Collected
- Analytics Data: We use Google Analytics with IP anonymization to understand how visitors use our website. This includes pages visited, time spent on site, browser type, device type, and anonymized location data (country/city level only).
- Cookies: Our website uses essential cookies for functionality and analytics cookies (Google Analytics) to improve user experience. See our Cookie Policy section below for details.
How We Use Your Data
We use the personal information we collect for the following purposes:
- To Respond to Your Inquiries: We use contact form data to answer your questions, provide information about our programs, and discuss partnership opportunities.
- To Send Updates: If you opt in, we send newsletters and updates about our work, impact stories, and upcoming events.
- To Process Donations: We use donation information to process your contributions, issue receipts, and thank you for your support.
- To Improve Our Website: We analyze website usage data to improve navigation, content, and user experience.
- To Comply with Legal Obligations: We may process data as required by law or to protect our legal rights.
Legal Basis (GDPR): We process your data based on:
- Consent: For newsletter subscriptions and analytics cookies
- Legitimate Interest: For responding to inquiries and improving our website
- Contractual Necessity: For processing donations
Special Protection for Refugees and Displaced Persons
Unidos Projects is committed to protecting the safety and dignity of refugees.
We follow strict protocols to ensure that:
- No Real Names or Identifying Information: We never publish real names, photographs with identifiable faces, or specific location details of refugees on our public website or social media without explicit written consent.
- Pseudonyms and General Descriptions: Stories and testimonials use pseudonyms (changed names) and general descriptions that protect individual identities.
- No Personally Identifiable Information (PII): We do not collect or publicly display sensitive personal data such as nationality documents, refugee registration numbers, or detailed family information.
- Secure Internal Records: Any personal data collected for program participation (training enrollment, beneficiary records) is stored securely and accessed only by authorized staff.
- Informed Consent: Before collecting any personal information from program participants, we explain how it will be used and obtain clear, voluntary consent in their preferred language.
If you are a refugee or displaced person and have concerns about how your information is being used, please contact us immediately at info@unidosprojects.com.
Your Privacy Rights
Under GDPR and other data protection laws, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, except where we have a legal obligation to retain it.
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request your data in a structured, machine-readable format.
- Right to Object: You can object to our processing of your data for direct marketing or legitimate interests.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at:
Email: info@unidosprojects.com
Subject Line: "Privacy Rights Request"
We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Cookies and Analytics
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
Cookies We Use
Essential Cookies: These are necessary for the website to function properly (e.g., remembering your language preference).
Analytics Cookies (Google Analytics): We use Google Analytics to understand website traffic and improve user experience. These cookies collect anonymized data including:
- Pages you visit and time spent on each page
- Browser and device type
- General location (country/city level only, IP addresses are anonymized)
- How you found our website (referral source)
IP Anonymization
We have enabled IP anonymization in Google Analytics. This means your full IP address is never stored, protecting your privacy while still allowing us to understand general visitor patterns.
Managing Cookies
You can control cookies through your browser settings:
- Block All Cookies: Most browsers allow you to block cookies entirely.
- Delete Cookies: You can delete cookies stored on your device at any time.
- Opt-Out of Google Analytics: Install the Google Analytics Opt-Out Browser Add-on.
Note: Blocking essential cookies may affect website functionality.
Data Storage and Security
How We Store Your Data
- Contact Form Submissions: Stored securely in our email system and database with encrypted connections.
- Newsletter Data: Managed by our email service provider with industry-standard security measures.
- Analytics Data: Stored by Google Analytics with anonymized IP addresses.
How Long We Keep Your Data
- Contact Form Data: Retained for 2 years or until you request deletion.
- Newsletter Subscriptions: Retained until you unsubscribe.
- Donation Records: Retained for 7 years for tax and legal compliance.
- Analytics Data: Google Analytics retains data for 26 months by default.
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted connections (HTTPS/SSL)
- Secure password-protected systems
- Limited access to personal data (only authorized staff)
- Regular security reviews and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Services
We use trusted third-party services to operate our website and communicate with supporters:
- Google Analytics: Website analytics (with IP anonymization)
- Payment Processors: Secure donation processing (we do not store payment card details)
- Email Service Providers: For sending newsletters and updates
These third parties have their own privacy policies. We recommend reviewing them:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
International Data Transfers
Unidos Projects operates in Uganda, and our website is hosted internationally. Some of the third-party services we use (such as Google Analytics) may transfer and process data outside of the European Economic Area (EEA).
When data is transferred internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Privacy Shield certifications (where applicable)
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@unidosprojects.com, and we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email (if you are subscribed to our newsletter)
- Post a notice on our website homepage
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
We will respond to all privacy inquiries within 30 days. Your privacy and trust are important to us.